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100% peace of mind guarantee

15-day unconditional return/exchange

  • After receiving the product, you can also return or exchange it for personal reasons such as changing the size, color, or if the product is different from what you expected!!!
  • Within 15 days after receiving the product, you can return or exchange the product for your personal convenience (same model and color, limited to one time) through customer service . Please note that in this case, you will be responsible for the shipping costs.
  • If you receive a defective product or a product different from what you ordered If the product you received is defective or different from what you ordered, you can return or exchange the product (same model and color, one time only) via customer service within 15 days.
  • *If the product you wish to exchange is out of stock, please feel free to choose another product of the same price.


*If you wish to exchange or return an item, please contact us specifying which option you would like and attach photos of any defective parts or items that are different from the one you ordered.
*Please note that we cannot accept returns or exchanges in the following cases.

1) If we are unable to receive your return, 2) If the item is broken, or 3) If the item's tag or packaging is missing, etc.

6 months free exchange

For 100% customer satisfaction!
  • A series of amazing services! You can exchange products within 15 days after receiving the product! cas:pace offers a six-month free exchange service!
  • Cas:pace values ​​customer experience and satisfaction. Currently, all cases on this EC site are eligible for a 6-month free exchange (same model and color, one-time exchange, shipping costs borne by the customer).
  • Within six months other than the 15 days, you can use the free exchange service. You will be responsible for the shipping costs, and you can exchange the same model and color for free once through customer service .
  • *If the product you wish to exchange is out of stock, please feel free to choose another product of the same price.


*If you would like to take advantage of the six-month free replacement service, please contact us specifying which option you would like and attaching the reason for the replacement and a photo of the product you are using (taken by yourself).


*Please note that we cannot accept returns or exchanges in the following cases.
1) When we cannot accept your return 2) When the item is broken 3) When the item tag or packaging is missing

100% peace of mind guarantee

At cas:pace, we put our customers' peace of mind and satisfaction first, and offer "15 days unconditional return/exchange" and "6 months free exchange" for all purchased products. If you have any questions or requests regarding our products, please feel free to contact us . For more information, please see our 100% Peace of Mind Guarantee page.

What is cas:pace?

Cas:pace (shell space) means "space within a space" and is a fashion brand that was launched in May 2018.


Cas:Pace values ​​diversity and genderlessness, and is committed to creating a casual lifestyle that can be shared with people. Our inspiration comes from unique digital accessories and creative lifestyle goods, and we are opening brick-and-mortar stores around the world with the concept of a groundbreaking smartphone case art space.

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