Shopping guide & important information

About our official online store

This official online store is operated by 株式会社殼空間 (cas:pace).

Membership Benefits

Create a free account to enjoy:

A 10% off coupon when you link your LINE account for the first time.
Saved customer details for faster checkout.
Access to your order history.
Saved favorites and restock or availability notifications.
A birthday coupon.
Members-only coupons and events.

Please read and accept our privacy policy before registering.

Managing Your Account

Sign in with your registered email address and password to view or update your email address, delivery addresses and newsletter preferences. To reset your password, select “Forgot your password?” on the sign-in page.

Create your account

How to order

How to Order

Select a product and choose “Add to cart.” Adjust quantities in your cart, or choose “Continue shopping” to add more items. Sign in to use your saved account details. You can review your cart using the cart icon at the top of the site.

Before You Order

Some products are available in limited quantities.
Specifications and prices may change without notice, and products may be discontinued.
Orders for resale are not accepted.
Colors may appear different depending on your browser and device.

Additional Orders

If you want several items, we recommend purchasing them in a single checkout. Separate checkouts create separate orders and may incur additional shipping and payment fees.

Cancellations

Our products are made to order, so cancellations are generally not accepted. However, we can assist if you contact us through the inquiry form with the required details by 10:00 a.m. on the day after placing your order. See our FAQ for details.

Payment

Your total includes the displayed tax-inclusive price, shipping and any payment fees.

Receipts

To request a PDF receipt, please use our contact form.

Shipping

We primarily use Japan Post and Yamato Transport. Orders usually take approximately 4–7 business days to dispatch, depending on order volume and production.

Returns and Refunds

Please contact us within 14 days to request a return or exchange. For eligibility, shipping costs and required documents, see our returns and warranty policy.

Questions?

Please visit our FAQ.

100% peace-of-mind guarantee

All cas:pace cases come with 14-day returns and exchanges and a 180-day quality guarantee. For eligibility and shipping terms, please see our warranty policy. If you have any questions, contact us.

Learn more

About cas:pace

cas:pace is a Tokyo-born visual fashion brand.

We look again at the objects and designs we take for granted, creating mobile and lifestyle accessories that tell stories and express individuality. Our world is inclusive, diverse and free from gender boundaries.

The “shell” in our name represents a space of your own—a shelter for who you are. Through products made for everyday life, we explore what a shell can hold, how it can expand and the possibilities within.

Learn more

inspiration in case.